Shipping policy

Last Updated: August 27, 2026

Thank you for shopping with Hat Trick NYC. Shipping charges and available methods are shown at checkout.

Domestic Shipping (United States)

  • Orders under $65: $5 standard shipping.
  • Orders of $65 or more: free standard shipping.

The $65 threshold is calculated on the merchandise subtotal after discounts and before taxes. Gift cards, taxes, and any separately stated fees do not count toward the threshold. If a return or order adjustment reduces the qualifying merchandise subtotal below $65, any refund is based on the amounts actually paid and original shipping charges remain non-refundable unless the shipment resulted from our error.

Expedited services, when available, are offered at their displayed checkout price and are not included in the free-shipping offer.

Order Processing

Orders are typically processed within 2–5 business days. Orders are not processed or shipped on weekends or U.S. holidays. Product launches, holidays, promotions, and high order volume may extend processing times.

If an order contains both preorder and in-stock items, the entire order may ship together when all items are available unless otherwise stated. Tracking is emailed once the order ships.

Delivery Estimates

USPS Ground Advantage typically arrives within 2–5 business days after shipment. USPS Priority Mail, when offered, typically arrives within 1–3 business days. Carrier estimates are not guaranteed.

International Shipping

International rates and available carriers are calculated at checkout. Duties, taxes, customs charges, import fees, and similar destination-country charges are not included unless checkout expressly states otherwise and are the recipient's responsibility.

Tracking and Delays

Tracking may take up to 24 hours to activate after carrier acceptance. Weather, customs, carrier delays, natural disasters, labor disruptions, and high shipping volumes may affect delivery. Hat Trick NYC is not responsible for carrier delays after acceptance.

Lost, Stolen, or Delivered Packages

If a package is delayed or missing, contact the carrier and then email info@hattrick.nyc if you need assistance. Packages marked delivered are not guaranteed to be replaced or reimbursed.

Incorrect Addresses and Returned Packages

Customers are responsible for entering a complete, accurate address. Contact us immediately if you notice an error. Additional shipping charges may apply to resend a package returned because of an incorrect or incomplete address.

Preorders

Preorder product pages state the applicable estimated shipping timeframe. These dates are estimates and may change due to production, customs, carrier, or other delays outside our control. We will provide updates when a delay materially changes the expected timeline.

Questions and Updates

Questions may be sent to info@hattrick.nyc. We may revise this policy; changes will appear here with an updated date.