Shipping policy

hattrick.nyc Shipping Policy

Thank you for shopping at hattrick.nyc! We're excited to get your new favorite hat to you.

Free Shipping:

  • We are pleased to offer free shipping on all orders within the United States.

Shipping Method:

  • All orders are shipped via USPS Ground Advantage.

Processing Time:

  • Orders are typically processed within 2-5 business days.
  • During peak seasons or promotional periods, processing times may 1 be slightly longer. We appreciate your patience.  
  • You will receive an email notification with tracking information once your order has shipped.

Delivery Estimates:

  • USPS Ground Advantage typically delivers within 2-5 business days after processing, depending on the destination. Please note that these are estimates and not guarantees, as shipping times can vary due to factors beyond our control.

Shipping Destinations:

  • Currently, we ship within the United States.

 

International shipping
We now ship internationally via DHL and UPS and flavcorcloud integration. International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included at checkout.

 

Tracking Your Order:

  • Once your order has shipped, you will receive an email with a USPS tracking number. You can track your order's progress on the USPS website.

Shipping Delays:

  • While we strive to deliver your order on time, shipping delays can occur due to unforeseen circumstances, such as weather conditions or USPS delays.
  • We are not responsible for delays caused by USPS.
  • If your order is significantly delayed, please contact us at info@hattrick.nyc and we will do our best to assist you.

Lost or Stolen Packages:

  • hattrick.nyc is not responsible for lost or stolen packages.
  • If your tracking information shows that your package has been delivered but you have not received it, please contact USPS directly to file a claim.
  • We recommend ensuring your delivery location is secure.

Incorrect Shipping Address:

  • Please ensure that you provide the correct shipping address at checkout.
  • If you provide an incorrect address, your order may be delayed or returned to us.
  • If your order is returned to us due to an incorrect address, you will be responsible for the cost of reshipping.

Contact Us:

  • If you have any questions about our shipping policy, please contact us at info@hattrick.nyc.

Policy Updates:

  • This shipping policy may be updated from time to time. Please check this page regularly for any changes.