Shipping policy
Last Updated: July 1, 2026
Thank you for shopping with Hat Trick NYC! We appreciate your support and can't wait to get your order to you.
Domestic Shipping (United States)
We offer free USPS Ground Advantage shipping on all U.S. orders.
If you'd like your order sooner, expedited shipping options, including USPS Priority Mail, are available during checkout for an additional cost.
Shipping rates and available delivery methods are displayed at checkout based on your location.
Order Processing
Orders are typically processed within 2–5 business days.
Please note:
- Orders are not processed or shipped on weekends or U.S. holidays.
- During product launches, holidays, promotions, or other periods of high order volume, processing times may be longer.
- If your order contains both preorder and in-stock items, your entire order may ship together once all items are available unless otherwise noted.
Once your order ships, you'll receive a confirmation email with tracking information.
Delivery Estimates
Estimated transit times after your order has shipped are:
USPS Ground Advantage (Free)
- Typically 2–5 business days
USPS Priority Mail
- Typically 1–3 business days
International delivery times vary depending on the destination country and shipping method selected.
Please note that all delivery estimates are provided by the shipping carrier and are not guaranteed.
International Shipping
We proudly ship internationally.
International shipping rates and available carriers are calculated during checkout.
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are not included in your purchase price and are the responsibility of the recipient.
Hat Trick NYC has no control over these fees and cannot estimate their cost.
Tracking Your Order
Once your order ships, you'll receive an email containing your tracking number.
Tracking information may take up to 24 hours to become active after your shipment has been scanned by the carrier.
Shipping Delays
While we work hard to ship every order promptly, delays may occur due to circumstances outside our control, including:
- Weather
- Customs processing
- Carrier delays
- Natural disasters
- Labor disruptions
- High shipping volumes
Hat Trick NYC is not responsible for shipping delays once your package has been accepted by the shipping carrier.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Hat Trick NYC is not responsible for lost or stolen packages.
If your package appears to be lost or stolen, we recommend:
- Checking with household members or neighbors.
- Contacting the shipping carrier to file a claim.
- Reaching out to us if you need assistance locating your shipment.
While we'll do our best to help, we cannot guarantee replacement or reimbursement for packages marked as delivered.
Incorrect Shipping Addresses
Please review your shipping address carefully before placing your order.
If you notice an error, contact us immediately at info@hattrick.nyc.
If an order is returned to us because an incorrect or incomplete shipping address was provided, the customer is responsible for any additional shipping charges required to resend the package.
Preorders
Products offered as preorders will include an estimated shipping timeframe on the product page.
Preorder shipping dates are estimates only and may change due to manufacturing schedules, customs processing, shipping delays, or other circumstances outside our control.
We'll keep customers updated if there are any significant changes to the estimated fulfillment timeline.
Questions?
If you have any questions regarding shipping, please contact us at:
Hat Trick NYC
Email: info@hattrick.nyc
Policy Updates
We may update this Shipping Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.